Privacy Policy
Last Updated: March 12, 2026
In order to ensure transparency and give you more control over your Personal Information, this privacy policy (“Privacy Policy”) governs how we, Boosteam.ai / Agenteam AI Ltd (“Boosteam,” “we,” “our,” or “us”) use, collect and store Personal Information that we collect or receive from or about you (“you”) in connection with https://www.boosteam.ai (the “Website”) and the services provided therein (the “Services”).
We greatly respect your privacy, which is why we make every effort to provide a platform that would live up to the highest user privacy standards. Please read this Privacy Policy carefully, so you can fully understand our practices in relation to Personal Information. “Personal Information” means any information that can be used, alone or together with other information, to uniquely identify any living human being and any information deemed as Personally Identifiable Information by privacy laws (“PII”). Please note that this is a master privacy policy and some of its provisions only apply to individuals in certain jurisdictions. For example, the legal basis in the table below is only relevant to GDPR-protected individuals. With respect to Israeli Privacy Law (“IPP”), the provision of your Personal Information is voluntary, and its provision is subject to your consent and free will. Important note: Nothing in this Privacy Policy is intended to limit in any way your statutory rights, including your rights to a remedy or other means of enforcement.
Boosteam’s mission is to provide a multi-agent AI platform that architects and executes complex workflows.
Depending on how you use our Services, Boosteam serves as both a Data Controller and a Data Processor under the General Data Protection Regulation (“GDPR”).
- •We act as the Data Controller for information you provide directly, including account and billing details. We determine how and why this data is processed.
- •We act as the Data Processor for our customers’ data collected as part of the provision of our Services. Our customers are the Data Controllers for this information, and we process it solely to execute your workflows according to their instructions.
Your rights and our responsibilities vary depending on which category applies.
This Privacy Policy may be updated from time to time. If we implement material changes in the way we use your Personal Information, we will notify you by posting a notice on our Website or by other means and take any additional steps as required by applicable law.
What Personal Information We Collect, Why We Collect It, the Legal Basis We Rely On, and the Consequences of Not Providing It
When you make use of the Services
Account, Customer Relationship, and Billing Information
Categories of Personal Information: Full name, work email address, password, company name, role/title, account credentials, subscription details, and billing contact details. Payment details are processed by our payment processors (for example, Paddle). We do not store full payment card numbers.
Purposes: To create and administer your account, provide the Services, manage subscriptions, provide customer support, and manage billing and related communications.
Legal basis (GDPR only, where applicable): Performance of a contract; legitimate interests (for example, to administer the Services and manage our business relationship); and compliance with legal obligations (for example, tax/accounting requirements).
Consequences of not providing: If you do not provide this information, we may not be able to create/administer your account, provide the Services, or process subscription and billing-related requests.
Communications and Support
Categories of Personal Information: Contact details and the content of communications you send us (for example, emails and support requests).
Purposes: To respond to inquiries, provide customer support, troubleshoot issues, and maintain records of communications.
Legal basis (GDPR only, where applicable): Legitimate interests (for example, responding to requests and improving support); performance of a contract (where communications relate to the Services); and, where required by law, consent.
Consequences of not providing: If you do not provide this information, we may not be able to respond to your inquiry or provide the requested support.
Integration Data and Credentials
Categories of Personal Information: Authentication details required to connect third-party services (for example, API keys and OAuth tokens) and data accessed from connected services during workflow execution.
Purposes: To enable integrations you request, authenticate connections, and execute workflows.
Legal basis (GDPR only, where applicable): Performance of a contract; legitimate interests (for example, operating and securing integrations); and, where required by law, consent.
Consequences of not providing: If you do not provide integration credentials or required integration data, the relevant integration and related workflows may not function.
Usage, Device, and Log Data
Categories of Personal Information: IP address, device identifiers, browser type, operating system, timestamps, and similar diagnostic/security data ("Device and Log Data").
Purposes: To operate, maintain, administer, secure, and improve the Services, including performance monitoring, troubleshooting, fraud prevention, and product analytics.
Legal basis (GDPR only, where applicable): Legitimate interests (for example, operating and securing the Services and improving functionality); and, where required by law, consent (particularly where cookies or similar technologies are used).
Consequences of not providing: If you do not provide this information or disable certain collection, some features may not function properly, and we may be less able to secure, maintain, and improve the Services.
Cookies and Similar Technologies
Categories of Personal Information: Personal Information collected via cookies and similar technologies (for example, SDKs, pixels, tags, and scripts) where implemented in the Services, which may include device identifiers, IP address, usage/activity data, and settings/preferences.
Purposes: To enable functionality, security, analytics, and to improve the Services.
Legal basis (GDPR only, where applicable): Strictly necessary cookies — legitimate interests/necessary for providing the Services; non-essential cookies — consent, where required by law.
Consequences of not providing: If you reject or disable non-essential cookies, certain non-essential features may not function as intended. Rejecting strictly necessary cookies may prevent the Services from operating properly.
When you use the Website
Cookies, Log Files, and Tracking Technologies
Categories of Personal Information: Information about your device and online activity, such as IP address, device identifiers, browser type, operating system, referring URLs, pages viewed, dates/times of visits, and similar technical data, collected via cookies, pixels, tags, scripts, and similar technologies.
Purposes: To operate and secure the Website, analyze performance and traffic, improve user experience, and (where applicable) measure marketing effectiveness.
Legal basis (GDPR only, where applicable): Strictly necessary cookies — legitimate interests/necessary for providing the Website; non-essential cookies — consent, where required by law.
Consequences of not providing: If you disable cookies, some Website features may not function properly. If you reject non-essential cookies, analytics/measurement and certain personalization features may be limited.
When you contact us
Contact Information
Categories of Personal Information: Full name, work email, company name, job title, and any Personal Information you include in your message.
Purposes: To respond to inquiries, provide information requested, manage our relationship with you, and route requests internally.
Legal basis (GDPR only, where applicable): Legitimate interests (responding to inquiries and managing business relationships); and performance of a contract/steps prior to entering into a contract (where applicable).
Consequences of not providing: If you do not provide this information, we may not be able to respond to your request.
When you book a Demo
Demo Request Information
Categories of Personal Information: Full name, work email, and any other information submitted through the demo request.
Purposes: To schedule and manage demos, communicate with you about your request, and follow up regarding our Services.
Legal basis (GDPR only, where applicable): Steps prior to entering into a contract/performance of a contract; legitimate interests (managing and improving our sales process and communications); and, where required by law, consent for certain marketing communications.
Consequences of not providing: If you do not provide this information, we may not be able to schedule or conduct a demo or respond to your request.
Other Use Cases
Personal Information from Other Sources
Categories of Personal Information: Contact details and business information obtained from publicly available sources, business partners, service providers, or third-party data platforms (for example, lead generation sources), where applicable.
Purposes: To supplement or verify our records, identify potential business contacts, and communicate with you regarding our Services.
Legal basis (GDPR only, where applicable): Legitimate interests (for example, developing our business and maintaining accurate records), and, where required by law, consent.
Consequences of not providing: If we do not receive this information, we may be limited in our ability to reach out to you or maintain accurate records.
Events, Webinars, and In-Person Interactions
Categories of Personal Information: Contact details and any information you provide to us (for example, business card details, registration details, communications).
Purposes: To administer event participation, communicate with you about the event and our Services, and follow up on your inquiries.
Legal basis (GDPR only, where applicable): Legitimate interests (managing relationships and events); and, where required by law, consent.
Consequences of not providing: If you do not provide this information, we may not be able to register you for the event or respond to your inquiries.
Social Media and Online Interactions
Categories of Personal Information: Profile information and content of communications when you interact with us via social media or other online platforms.
Purposes: To respond to communications, manage our online presence, and engage with our community.
Legal basis (GDPR only, where applicable): Legitimate interests (managing our online presence and responding to requests).
Consequences of not providing: If you do not provide this information, we may not be able to respond to your communications.
Please note that some of the above Personal Information will be used for detecting, taking steps to prevent, and prosecution of fraud or other illegal activity, to identify and repair errors, to conduct audits, and for security purposes. Personal Information may also be used to comply with applicable laws, with investigations performed by the relevant authorities, law enforcement purposes, and/or to exercise or defend legal claims and proceedings. In certain cases, we may anonymize or de-identify your Personal Information and use aggregated, non-identifying information without restriction.
Customer Information
Where Boosteam is processing Customer Information on behalf of an applicable customer, the customer is the party responsible for the security, integrity, and authorized usage of Customer Information in the context of the services, and also for obtaining consents, permissions, and providing any required data subject rights and fair processing notices required for the collection and usage of such Customer Information. The customer is solely responsible to ensure that the use of the Services is permitted under the applicable laws and jurisdictions.
Boosteam has a contractual relationship with its customers. In the context of Boosteam’s Services, the customer can decide which information, including full names, emails, addresses, user IDs, device/IP data, usage data, support communications, and any user-submitted content (“Customer Information”) the customer will allow Boosteam access to. Customer Information is not regulated by this Privacy Policy, and this paragraph is provided only for transparency purposes, since Boosteam is a data processor/service provider of the Customer Information. If you have any questions related to Customer Information, please contact the customer directly.
How We Protect and Retain Your Personal Information
Security
We implement and maintain industry-standard technical, organizational, and security measures designed to protect your Personal Information, including:
- •Encryption for sensitive data at rest and in transit.
- •Access controls aligned with least-privilege principles.
- •Secure development practices and regular security reviews.
- •Continuous monitoring for vulnerabilities and potential threats.
Please note that we cannot guarantee that Personal Information will not be compromised as a result of unauthorized penetration of our servers. Please take appropriate measures to protect your user IDs and passwords.
Retention
Your Personal Information will be stored until we proactively delete it or until you send a valid deletion request. Specifically:
- •Account and Workflow Data: Maintained until you delete your account.
- •Workflow Execution Data: Stored in line with your subscription tier to enable history and debugging.
- •Backups: Secure, encrypted backups maintained for disaster recovery.
In some circumstances we store your Personal Information for longer periods, for example where required by legal, regulatory, tax, or accounting requirements, to maintain an accurate record of your dealings with us, or if we reasonably believe there is a prospect of litigation.
How We Share Your Personal Information
We do not sell your personal data. We may share your Personal Information as follows:
- •Affiliated Companies: We may share Personal Information with our affiliated companies.
- •Cloud Service Providers: For hosting purposes (e.g., AWS).
- •Website and Marketing Platforms: To help us manage our Website, email, CRM, and similar tools.
- •AI Model Providers: When workflows run, relevant data may be transmitted to AI model partners (e.g., OpenAI, Anthropic, Google, xAI, openRouter) to complete your requested task. We review providers for robust privacy protections.
- •Analytics Companies: To help us understand and analyze information we collect in accordance with this policy.
- •Payment Processors: Sub-processors such as payment processing partners bound by contractual privacy obligations.
- •Legal and Regulatory Authorities: To comply with applicable laws, regulations, court orders, law enforcement, regulatory and governmental agency requests, and for internal compliance procedures and to protect the safety, security, and integrity of Boosteam, our Services, customers, employees, property, and the public.
- •Professional Advisors: With our lawyers, accountants, auditors, and other professional advisors where necessary to obtain legal or other advice or otherwise protect and manage our business interests.
- •Business Transfers: If Boosteam undergoes a merger, acquisition, or asset sale, information may be disclosed to any actual or potential third party in connection with the foregoing events, including current or potential investors.
- •With Your Consent: Where you have otherwise provided your consent to us for sharing or transferring your Personal Information.
Your Privacy Rights
The following rights (which may be subject to certain exemptions or derogations) shall apply to certain individuals (some of which only apply to individuals protected by specific laws, for example GDPR and IPP):
- •The right to withdraw consent to processing, where consent is the basis of processing.
- •The right to request access to your Personal Information held by us, along with details on how it is processed.
- •The right to demand rectification of inaccurate or misleading Personal Information about you.
- •The right to object to unlawful data processing under certain conditions.
- •The right to erasure of your Personal Information (your “right to be forgotten”) under certain conditions.
- •The right to demand restriction of processing under certain conditions.
- •The right to data portability in a structured, commonly used, and machine-readable format, subject to certain conditions.
- •The right to object to profiling.
- •The right to request details of the basis on which your Personal Information is transferred outside the European Economic Area.
- •The right to lodge a complaint with your local data protection supervisory authority at any time. We ask that you please attempt to resolve any issues with us before contacting your local supervisory authority.
You can exercise your rights by contacting us at privacy@boosteam.ai. You may use an authorized agent to submit a request on your behalf if you provide the authorized agent written permission signed by you. To protect your privacy, we may take steps to verify your identity before fulfilling your request. We will make every reasonable effort to honor your request promptly in accordance with applicable law.
Deleting your account
Should you ever decide to delete your account, you may do so by emailing info@boosteam.ai. If you terminate your account, any association between your account and Personal Information we store will no longer be accessible through your account. However, any public activity on your account prior to deletion will remain stored on our servers and will remain accessible to the public.
Marketing emails – opt-out
You may choose not to receive marketing emails by sending a single email with the subject “BLOCK” to info@boosteam.ai from the email account you wish to block. Alternatively, you can use the unsubscribe link found at the bottom of any marketing email.
International Transfers of Personal Information
In order to run our business and provide our Website and Services to you, we transfer Personal Information to certain countries around the world, including to our affiliates and service providers, many of whom are located outside of your jurisdiction. Therefore, your Personal Information may be processed in countries with privacy laws that are different from those in your country. Whenever Personal Information is transferred internationally, we ensure it is protected by:
- •Making sure the destination country has been deemed by the European Commission to provide an adequate level of protection for Personal Information; and/or
- •Executing data transfer instruments such as Standard Contractual Clauses, data processing and protection agreements, or other lawful mechanisms.
According to Israeli law, by providing your consent to this Privacy Policy, you acknowledge and agree that Personal Information relating to you may be transferred to and stored outside the borders of Israel, in accordance with applicable law and for the purposes described herein.
Use by Children
We do not offer our products or Services for use by children and, therefore, we do not knowingly collect Personal Information from, and/or about children under the age of 18. If you are under the age of 18, do not provide any information to us without the involvement of a parent or a guardian. In the event that we become aware that you provided Personal Information in violation of applicable privacy laws, we reserve the right to delete it. If you believe that we might have any such information, please contact us at privacy@boosteam.ai.
Interaction with Third Party Products
We enable you to interact with third party websites, mobile software applications and products or services that are not owned, or controlled, by us (each, a “Third Party Service”). We are not responsible for the privacy practices or the content of such Third Party Services. Please be aware that Third Party Services can collect Personal Information from you. Accordingly, we encourage you to read the terms and conditions and privacy policies of each Third Party Service.
Log Files
We use log files. We use such information to analyze trends, administer the Website, track users’ movement around the Website, and gather demographic information.
Analytic Tools / Cookies
We use log files and similar technologies to analyze trends, administer the Website, track user movement around the Website, and gather demographic information.
Google Analytics
The Website uses Google Analytics to collect information about use of the Website, such as how often users visit this Website, what pages they visit, and what other websites they used prior to coming to this Website. We use this information to maintain and improve the Website and our products. We do not combine the information collected through Google Analytics with information we collect separately.
Google’s ability to use and share information collected by Google Analytics is restricted by the Google Analytics Terms of Service and the Google Privacy Policy. You may prevent your data from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on.
We reserve the right to remove or add new analytic tools, cookies, pixels, and other tracking technologies.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email or posted notices before the updates take effect. We ask you to check back periodically for the latest version of this Privacy Policy.
Contact Us
For any questions, concerns, or to exercise your privacy rights, please contact us at:
Boosteam.ai / Agenteam AI Ltd
Email: privacy@boosteam.ai